| Title | Date | |||
|---|---|---|---|---|
| 1sp | Strategic Marketing Management | Held in the first and third week of every month | All cities | Register |
| 2sp | Service Level Agreement (SLA’s) for Managing Services and Improving Business Performance | Register | ||
| 3sp | Customer Relationship Management (CRM) | Register | ||
| 4sp | Strategic Public Relations, Protocol, Travel and Event Management | Register | ||
| 5sp | Social Media in Business | Register | ||
| 6sp | Customer Service Relationship Management | Register | ||
| 7sp | Digital Sales & Marketing - Strategy and Planning | Register | ||
| 8sp | Process Mapping for Improved Customer Service | Register | ||
| 9sp | Masterig Market Reseach | Register | ||
| 10sp | Call Center Training: Sales And Customer Service Training For Call Center Agents | Register | ||
| 11sp | Call Center Training: Sales And Customer Service Training For Call Center Agents | Register | ||
| 12sp | Process Mapping for Improved Customer Service | Register | ||
| 13sp | Planning and Managing PR Campaigns & Events | Register | ||
| 14sp | Key Accounts Management & Client Development | Register | ||
| 15sp | Travel & Events Management | Register | ||
| 16sp | Planning and Managing PR Campaigns & Events | Register | ||
| 17sp | Public Relation, Communication & Social Media | Register | ||
| 18sp | Advanced Communication Skills | Register | ||
| 19sp | Best Practices in Communication and Relational Skills | Register | ||
| 20sp | Building a Customer-Centric Service Culture The Key to Driving Superior Performance | Register | ||
| 21sp | Building and Managing a Quality Help Desk | Register | ||
| 22sp | Call & Contact Centre Workshop Practical Skills to Enhance Customer Satisfaction | Register | ||
| 23sp | Customer Management Specialist (Managing Service Quality and Customer Satisfaction) | Register | ||
| 24sp | Events & Conferences Management Principles & Best Practices | Register | ||
| 25sp | Managing and Leading Strategic Communication Public Relations, Marketing and Internal Communication | Register | ||
| 26sp | Managing Service Quality and Customer Satisfaction (Customer Management Specialist) | Register | ||
| 27sp | Marketing Communications and Brand Management | Register | ||
| 28sp | Mastering Business Etiquette & Protocol Advanced Skills for Gaining Social, Business & International Exposure | Register | ||
| 29sp | Organisation and Relationship Systems in the Workplace Exploring the Changing Nature of Teams, Organisations and People | Register | ||
| 30sp | Planning and Managing PR Campaigns & Events | Register | ||
| 31sp | Public Relation, Communication & Media Management | Register | ||
| 32sp | Public Relations and Corporate Communications (Public Relations Professional) | Register | ||
| 33sp | Public Relations Professional (Public Relations and Corporate Communications) | Register | ||
| 34sp | SDI Service Desk Manager Qualification | Register | ||
| 35sp | SIMOPS: Simultaneous Operations System for the Oil & Gas Industry | Register | ||
| 36sp | Social Media & Digital Marketing | Register | ||
| 37sp | Telephone, Reception & Helpdesk Skills | Held in the second and fourth week of every month | All cities | Register |
| 38sp | The 10-day Strategic Planning and Management in the Public Sector | Register | ||
| 39sp | Travel & Events Management | Register | ||
| 40sp | Using Social Media to Engage Customers and Build Your Brands | Register | ||
| 41sp | Advanced Communication Skills | Register | ||
| 42sp | Best Practices in Communication and Relational Skills | Register | ||
| 43sp | Building a Customer-Centric Service Culture The Key to Driving Superior Performance | Register | ||
| 44sp | Building and Managing a Quality Help Desk | Register | ||
| 45sp | Call & Contact Centre Workshop Practical Skills to Enhance Customer Satisfaction | Register | ||
| Training programs according to your training needs, and according to the selected city | Register |
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